Refund and Returns Policy
Custom Sticker Ordering and Shipping Information
At Hardgoat, we specialize in providing high-quality custom stickers tailored to your unique specifications. We understand that personalization is key to our customers, and we strive to ensure that your ordering experience is seamless and satisfying.
1. Customization:
- Our stickers are meticulously crafted based on your size and color preferences.
- Each order is unique and designed to reflect your personal style, ensuring that you receive a product that meets your exact requirements.
2. Dispatch Timeline:
- We prioritize prompt service and aim to dispatch all stickers within 2 to 3 working days from the date of order confirmation.
- This commitment to a quick turnaround allows you to enjoy your custom stickers without unnecessary delays.
3. Domestic Shipping (India):
- We offer reliable shipping services to all locations within India through reputable courier services and Speed Post.
- Delivery Times:
- Domestic deliveries typically range from 3 to 6 days.
- Please note that deliveries to remote locations may take up to 10 days.
- We will keep you updated on your order status throughout the shipping process.
4. International Shipping:
- For our international customers, we process shipments via the postal network, ensuring that tracking services are available for your convenience.
- Delivery Times:
- International deliveries are estimated to arrive within 2 to 4 weeks, depending on the destination country.
- We are committed to transparency and will provide you with tracking information to monitor your shipment.
5. Refund and Return Policy:
- Your satisfaction is our top priority, and we take our refund policy seriously.
- If your order does not arrive or if there are delays exceeding the specified time frames, we offer a 100% refund for non-deliveries.
- Additionally, if you experience any quality issues, design defects, or other concerns within 30 days of receiving your order, we are committed to resolving the issue:
- You may choose to receive a full refund or a free replacement, including shipping costs.
- We believe in hassle-free customer service and aim to address your concerns without any questions asked.
6. Compliance :
- We are committed to providing clear and accurate information regarding our products, shipping, and refund policies.
Thank you for choosing Hardgoat for your sticker needs. We look forward to serving you and helping you express your individuality through our custom designs. If you have any questions or need further assistance, please do not hesitate to reach out to our customer service team.