Shipping Policy for hardgoat.com
1. Shipping Partners:
At hardgoat.com, we strive to deliver your Hard Goat products safely and promptly to your doorstep. While we do not have an exclusive tie-up with a particular shipping company, we consistently choose the best courier services available in the Indian market to ensure reliable and efficient delivery.
2. Order Processing:
2.1 Order Confirmation: Once your order is placed, you will receive an order confirmation via email.
2.2 Shipping Notification: We will inform you about the shipping details, including the courier company and tracking information, through a phone call and WhatsApp message. This allows you to stay updated on the status of your order.
3. Shipping Time:
3.1 Delivery Timeframe: We understand the importance of receiving your Hard Goat products promptly. Our aim is to dispatch your order as soon as possible.
3.2 Estimated Delivery Time: The estimated delivery time will vary based on your location and the courier service selected. We will provide you with an estimated delivery date along with the shipping notification.
4. Shipping Charges:
4.1 Shipping Costs: Shipping costs are calculated based on the weight of your order and your delivery location. The applicable shipping charges will be displayed during the checkout process.
4.2 Free Shipping: We may offer free shipping on orders above a certain value. Check our website or contact our customer support for information on any ongoing free shipping promotions.
5. Tracking Your Order:
Once your order is shipped, you will receive a tracking number along with the courier company details. You can use this information to track the status of your delivery on the courier company’s website.
6. Delivery Address:
Please ensure that the delivery address provided during the checkout process is accurate and complete. We are not responsible for delayed or undelivered shipments due to incorrect or incomplete addresses.
7. Contact Information:
If you have any questions or concerns regarding your order’s shipment, feel free to contact our customer support at WhatsApp & Phone Support on +91-8595999699 Toll Free.
8. Delivery Issues:
In the rare event of a delivery issue or if you have not received your order within the estimated timeframe, please contact us immediately. We will work diligently to resolve any issues and ensure your satisfaction.